Points of Contact for Common Student Questions
Note: If you decide to e-mail the course staff, you must use your uwaterloo Quest e-mail account (WatIAM/Quest userID @uwaterloo.ca); otherwise we cannot verify who you are and are limited on what we can accept and respond to.
Help Topic | Contact |
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Assignment, Missed Deadline: | We do not accept late or emailed assignments. The last files submitted before the deadline will be marked (submit early and often, even if not finished).
If deadline is missed due to illness or other valid, verifiable reason, see Missed Work Due To Illness below. |
Assignment Marking Error: | Re-mark request, due within 10 days of release of marks on Crowdmark. See Mark Appeals instructions on Course info. |
Course Website Error: | Email CS240E ISA |
CS240E Handouts Error: | CS240E instructors - email or check consulting hours below. |
CS240E Textbook Error: | Email CS240E ISA |
Enrollment: | If Quest won't let you enroll or switch LEC or TUT sections without a permission/override number: Instructors and course staff are unable to help you -- you must see a CS academic advisor. |
Exam Seat (Midterms & Final): | Assigned seating will be available to view via Odyssey by the time of assessment |
General Course Help: | CS240E ISA or instructors - check office hours below. |
Midterm Remarks: | See Re-mark Request instructions on Course info (the same instructions apply for Midterms with the email subject updated accordingly). |
Missed Work Due To Illness/Valid, Verifiable Reason (Assignments, Exams): | Assignments, midterms, final exam: Validation required (for MATH students see MATH VIF and all others, see Verification of Illness Services at https://uwaterloo.ca/campus-wellness/health-services/student-medical-clinic. In all cases, substitute Karen Anderson (CS 240E ISC) for references to instructor. |
AccessAbility Services (AAS) exam accommodation forms (request to write at AAS): | Submit to AAS at least 3 weeks before exam. |
Instructor: Therese Biedl

Lectures: | TuTh 10:00AM - 11:20PM (MC 4041) |
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Office: | DC 2341 |
Consulting Hours: | Thursday 12:30-1:30 |
Email: | biedl [at] uwaterloo.ca |
Instructional Support Assistant (ISA): Henri Kennedy

Tutorials: | Friday 1:30PM-2:20PM (MC 4041) |
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Office: | MC 4046 |
Consulting Hours: |
Tuesday 4:00PM-5:00PM Friday 4:00PM-5:00PM All ISA office hours are in-person in MC4065 and online on MS Teams. Additional consulting hours are available by appointment. |
Email: | cs240e [at] uwaterloo.ca |
Instructional Support Assistant (ISA): Tom Iagovet

Tutorials: | N/A |
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Office: | MC 4065 |
Consulting Hours: |
Monday 10:00am - 11:00am Friday 9:30am - 10:30am All of Tom's consulting hours are in-person in MC 4065. Additional consulting hours, in-person or online, are available by appointment (email the course account). |
Email: | cs240 [at] uwaterloo.ca |
Instructional Support Coordinator: Karen Anderson

Office: | MC 4010 |
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Office Hours: | Email or call to set up an appointment |
Email: | kaanders [at] uwaterloo.ca |