CS135 Problem-solving FAQ

Issue What to do
Assignment Help:
  • See a CS135 Instructional Support Assistant (ISA) or instructor - check consulting hours.
  • Read the posts on the discussion forums.
  • Post a question on the discussion forums.
Assignment Submission Error:
  • Re-check your procedures.
  • Describe your submission error in an email to CS135 ISAs or post to the discussion forums.
  • Keep trying to submit your assignment in the meantime. We do not accept e-mailed assignments.
Assignment, Missed Deadline: We do not accept late or emailed assignments. The last files submitted before the deadline will be marked (submit early and often, even if not finished).
If deadline is missed due to illness or other valid, verifiable reason, see Missed Work Due To Illness below.
Assignment Marking Error: Submit a re-mark request, due within one week of release of marks on MarkUs. See Regrade Request instructions.
Course Website Error: Email CS135 ISAs.
Errors in Course Content (Study Modules): Email Byron Weber Becker.
Enrollment: If Quest won't let you enroll or switch LEC or TUT sections without a permission/override number, instructors and course staff are unable to help you -- you must see a MATH academic advisor.
General Course Help: CS135 ISAs or instructors - check consulting hours.
Course Content Questions: CS135 ISAs or instructors - check consulting hours.
Mark Display Error (View Marks): Participation: updated by the end of every Friday. Assignments: updated within 1-2 days of release of marks in MarkUs (includes all assignment re-marks that have been processed). Email CS135 ISAs
Midterm Regrade Requests: Make a Regrade Request.
Missed Work Due To Illness/Valid, Verifiable Reason (Assignments, Exams): See Assessment→Illness

Assignments, midterms, final exam: Validation required: for MATH students see MATH VIF and for all others, see the Health Services Verification of Illness Services. In all cases, substitute Karen Anderson (CS 135 ISC) for references to instructor.

Other issues
  • Post to the discussion forums, if the issue is not confidential.
  • Contact your instructor or Karen Anderson otherwise.