CS135 Problem-solving FAQ

Issue What to do
Assignment Help:
  • See a CS135 Instructional Support Assistant (ISA) or instructor - check consulting hours.
  • Read the posts on the discussion forums.
  • Post a question on the discussion forums.
Assignment Submission Error:
  • Describe your submission error in an email to CS135 ISAs or post to the discussion forums.
  • Try submitting your assignment again at five minute intervals. We do not accept e-mailed assignments.
Assignment, Missed Deadline: See the Assessment > Assignment Policies page for details on the late policy. Assignments submitted too late will not earn marks but may be marked for feedback upon request.
If a deadline is missed due to illness or other valid, verifiable reason, see Missed Work Due To Illness, below.
Assignment Marking Error: Submit a re-mark request, due within one week of release of marks. See Remark Request instructions.
Course Website Error: Email CS135 ISAs.
Errors in Course Content (Study Modules): Email Charlie Clarke.
Enrollment: If Quest won't let you enroll or switch LEC or TUT sections without a permission/override number, instructors and course staff are unable to help you -- you must see a MATH academic advisor.
General Course Help: CS135 ISAs or instructors - check consulting hours.
Course Content Questions: CS135 ISAs or instructors - check consulting hours.
View Marks Error: Participation: updated by the end of every Friday. Assignments: updated within 1-2 days of release of marks. Email CS135 ISAs (put your userid in the subject line).
Midterm Regrade Requests: Make a Remark Request.
Missed Work Due To Illness or Other Valid, Verifiable Reason (Assignments, Exams): See Assessment > Illness

Assignments, midterms, final exam: Validation required: for MATH students see MATH VIF and for all others, see the Health Services Verification of Illness Services. In all cases, substitute Karen Anderson (CS135 ISC) for references to instructor.
Other issues
  • Post to the discussion forums, if the issue is not confidential.
  • Contact your instructor or Karen Anderson otherwise.